FAQ

Please use the Contact form at the bottom of this page if you have any further questions that are not answered below.

 

1. I don't live in the US, how do I know my US ring size?

We have a "Ring Sizing" tab at the top of our home page. The International Ring Sizing chart will help you decide what size(s) to order. If you don't see your country or region on it please let us know and we will provide you with an answer about your size.

 

2. Are these rings strong?

Yes, they are stone, but please also remember that stone is nowhere near as malleable as any metal, so they should not be treated the same. Most people are used to wearing metal rings and being active with them. For stone rings, strong pressure, dropping, or hitting against a hard surface can crack or break the ring. Not recommended for small children.

 

3. Can you engrave a message on the inside of the ring?

Unfortunately we cannot and wound not recommend doing this to the ring.

 

4. I don't know my ring size, can you help me figure it out?

Yes! The most accurate way would be to go to a nearby jewelry store and ask them to find your size, it takes less than a minute. If you cannot do this, there are many paper or string tricks that you can find online to help you determine your size. If you currently have a ring that fits well, measuring that ring to find your size by referring to our International Ring Sizing chart will do the trick. Also, most metal rings are very thin, that does not work with stone though, so you should take that into account when determining your size. The size of your fingers can change depending on the weather and which hand. In the summer, fingers are slightly larger due to the warmth. In the winter, fingers tend to shrink.

 

5. I have another question. Or "I want to put you on my holiday card list" 

Please use the Contact tab at the bottom left of our home page. Also the following methods will work but may not be as quick for a response:

Whitestone - PO Box 221031, San Diego, CA 90019

info@whitestonejewelryco.com

 

Thanks!